Portal Digital Express™ Terms and Conditions

Last updated: September 4, 2026

These Terms and Conditions govern the purchase, delivery, operation, maintenance, and renewal of Portal Digital Express™, a commercial service developed and operated by MS Marketing Consultants. By purchasing the service, making a payment, or authorizing work to begin, the client confirms that they have read, understood, and accepted these Terms and Conditions.

1. Service Provider Identification

Business name: MS Marketing Consultants

Service: Portal Digital Express™

Email: [email protected]

Phone: +52 55 3213 4010

Company website: msmarketingconsultants.com

Service website: portaldigitalexpress.com

Portal Digital Express™ is a commercial service developed and operated by MS Marketing Consultants, a Mexico-based business, and is provided primarily through digital channels to clients in the United States and other markets.

2. Nature and Scope of Portal Digital Express™

Portal Digital Express™ is a professional digital presence developed by MS Marketing Consultants to organize a business’s essential information in one clear link and make it easier for customers to find the business, understand what it offers, and make contact.

Depending on the needs of the business, Portal Digital Express™ may serve as its primary digital presence or complement other existing digital assets.

The standard service may include business identity and presentation, a business overview, priority products or services, business hours, location or service area, direct-contact buttons, links to Google Business Profile and social media, menus, catalogs, documents, appointment-booking or ordering resources, mobile optimization, a professional URL, an SSL security certificate, and essential technical configuration.

Unless expressly contracted separately, Portal Digital Express™ does not include comprehensive e-commerce services, social media management, digital advertising, SEO services, Google Business Profile management, customer relationship management software, professional photography or video production, custom software development, or services outside the agreed scope.

3. Price and Payment Options

The total price of Portal Digital Express™ is $695 USD.

The client may choose either of the following payment options:

Pay in Full: $695 USD when purchasing the service.

Two-Payment Option: $350 USD to begin the project and $345 USD after the Portal has been completed, reviewed, and approved, but before final publication.

The total service price is the same under either payment option.

Payments may be made through the methods enabled by MS Marketing Consultants, including secure payment-processing platforms and, when applicable, bank transfer.

There are no permanent discounts, mandatory monthly fees, or hidden charges associated with the initial purchase of Portal Digital Express™.

When legally or fiscally required, applicable taxes will be handled and reflected in accordance with the relevant documentation and transaction configuration.

The client is responsible for any foreign-transaction, currency-conversion, card-issuer, bank, or payment-provider fees independently imposed by a third party. MS Marketing Consultants does not control or receive those charges.

4. Project Start, Production, Review, and Publication

Development of Portal Digital Express™ will begin after MS Marketing Consultants has received the applicable initial payment and the client has provided the information and materials reasonably necessary to develop the Portal.

Required materials may include the client’s logo, photographs, business information, products or services, business hours, location, links, phone numbers, written content, files, and any other information necessary to properly structure the service.

The estimated production timeframe is 3–5 business days, beginning after MS Marketing Consultants has received all required information and materials. Delays resulting from incomplete information, client-requested changes, or external technical circumstances are not included within this estimated timeframe.

Before final publication, the Portal will be presented to the client for review. MS Marketing Consultants will make reasonable revisions within the agreed scope to correct information, links, contact details, or presentation elements.

Requests involving new functionality, substantial redesign, expanded scope, additional content production, or development not originally included may be quoted separately.

If the client selected the Two-Payment Option, the remaining balance of $345 USD must be paid after the Portal has been reviewed and approved and before final publication.

Final activation will occur after the service has been paid in full and approved by the client.

5. Included Infrastructure and Maintenance

The initial purchase of Portal Digital Express™ includes 12 months of technical infrastructure, beginning on the date the Portal is published and fully activated.

During this period, the service includes hosting, an SSL security certificate, technical continuity, and the basic maintenance necessary to keep the Portal operational within the agreed scope.

Basic maintenance includes reasonable minor updates to existing information, links, contact details, and other existing elements, provided that the requested changes do not involve substantial redesign, new functionality, significant content expansion, or structural modifications.

Requests that exceed basic maintenance may be quoted separately.

MS Marketing Consultants may perform technical adjustments, platform updates, preventive maintenance, or other modifications reasonably necessary to preserve the service’s stability, security, and functionality.

6. Annual Renewal and Service Continuity

After the initial 12 months of included technical infrastructure, continued operation of Portal Digital Express™ requires an annual renewal payment of $149 USD.

Renewal is not automatic. MS Marketing Consultants will notify the client 30 days before the expiration date through the available contact channels.

If the renewal payment is not received by the applicable due date, the Portal will remain active for an additional 30-day grace period.

If payment has not been received by the end of the grace period, MS Marketing Consultants may suspend or deactivate the Portal and its technical infrastructure.

Subsequent reactivation will require payment of the applicable renewal fee. If additional technical work is required to restore the service, that work may be quoted separately.

The client may choose not to renew without penalty, provided that no outstanding balances or obligations remain. In that event, the Portal and its infrastructure may be deactivated at the end of the applicable service period.

Any future adjustment to the annual renewal price will be communicated before the client’s next renewal date and will not retroactively change any service period already paid for.

7. Cancellation, Termination, and Refunds

The client may request cancellation of the service or communicate a decision not to renew through the official contact channels of MS Marketing Consultants.

Cancellation and refund requests will be evaluated according to the stage of the project, the work already performed, costs already incurred, and any rights available to the client under applicable law.

Once development of Portal Digital Express™ has begun, any potential refund will take into account the reasonable value of the work completed and costs incurred before the cancellation request.

If the Portal has been completed, reviewed, and approved by the client, or has already been published and activated, payments made may be considered earned and nonrefundable to the extent permitted by applicable law.

Failure to pay an outstanding balance may prevent final publication or activation of the Portal.

Failure to complete the annual renewal may result in suspension or deactivation of the service as described in Section 6.

Nothing in these Terms and Conditions is intended to limit, waive, or eliminate any non-waivable rights available under applicable consumer-protection law.

8. Content, Ownership, and Usage Rights

The client confirms that they have the rights, permissions, or authorizations necessary to use all logos, photographs, images, written content, trademarks, documents, files, and other materials provided to MS Marketing Consultants for the development of Portal Digital Express™.

The client is responsible for the accuracy, legality, and continued validity of the business information provided, including prices, services, business hours, locations, contact information, and any other content published at the client’s request.

The client retains all rights that legitimately belong to them in their brand, identity, photographs, written content, and other original materials.

The Portal Digital Express™ methodology, operational structure, reusable components, systems, processes, technical templates, configurations, and other elements developed or licensed by MS Marketing Consultants remain owned by or licensed to MS Marketing Consultants and/or the applicable technology providers.

Purchasing the service grants the client the right to use their Portal while the corresponding infrastructure remains active and all applicable payments remain current under these Terms and Conditions.

MS Marketing Consultants may publicly display the completed Portal as a portfolio example or implementation case study unless a prior express written confidentiality agreement provides otherwise.

9. Search Visibility, Third-Party Services, and Technical Availability

Portal Digital Express™ includes essential technical configuration intended to support proper publication and indexability when appropriate. This may include elements such as the page title, meta description, content structure, mobile configuration, and other basic technical settings.

Portal Digital Express™ is not an SEO ranking service. MS Marketing Consultants does not guarantee specific search positions, traffic levels, leads, sales, or other particular results from Google or any other search engine.

Digital visibility depends on multiple external factors, including competition, location, content, digital authority, Google Business Profile, search-engine behavior, and the business’s other digital assets.

Portal Digital Express™ may integrate with or link to third-party services, including Google Business Profile, Google Maps, WhatsApp, social media platforms, appointment-booking systems, payment processors, and other external platforms. MS Marketing Consultants does not control the availability, policies, modifications, restrictions, or operational decisions of those third parties.

MS Marketing Consultants will make reasonable efforts to keep the Portal Digital Express™ infrastructure available, stable, and secure. However, no technology service can guarantee absolute or uninterrupted availability.

Temporary interruptions may occur because of maintenance, updates, technology providers, hosting services, network conditions, external platforms, force majeure events, or other circumstances beyond the reasonable control of MS Marketing Consultants.

Failures, restrictions, or modifications caused exclusively by third-party services will not, by themselves, constitute a breach by MS Marketing Consultants.

10. Personal Information, Payment Records, and Billing

Personal information provided by the client during the purchase, payment, communication, development, or operation of Portal Digital Express™ will be processed in accordance with the current Portal Digital Express™ Privacy Policy and applicable privacy and data-protection laws.

MS Marketing Consultants will use this information for purposes related to providing the service, communicating with the client, processing payments, managing project progress, providing support, issuing billing documentation, and fulfilling other purposes described in the Privacy Policy.

Payments completed through electronic payment platforms will generate the applicable transaction confirmation or receipt according to the system used.

When applicable, the client may request the appropriate tax or billing documentation by providing the required information within the applicable timeframe.

The current Privacy Policy is available at:

portaldigitalexpress.com/en/privacy-policy

11. Questions, Complaints, and Contact

The client may submit questions, requests for clarification, complaints, or other communications related to Portal Digital Express™ through the official contact channels of MS Marketing Consultants.

Email: [email protected]

Phone: +52 55 3213 4010

MS Marketing Consultants will make reasonable efforts to respond within a reasonable timeframe and provide clear information regarding requests related to the purchase, development, payment, maintenance, renewal, or operation of the service.

When a request concerns a payment processed through an external platform, resolution may also depend on the payment processor’s applicable timeframes, procedures, and policies.

Relevant communications concerning scope modifications, approvals, renewals, cancellations, or commercial agreements may be retained as documentation of the relationship between the client and MS Marketing Consultants.

12. Applicable Law, Updates, and Validity of These Terms

These Terms and Conditions will be interpreted and applied in accordance with the laws of the United Mexican States (Mexico), including applicable provisions concerning consumer protection, electronic commerce, service agreements, and personal-data protection, subject to any non-waivable legal protections that may apply to the client.

MS Marketing Consultants may update these Terms and Conditions when legal, regulatory, technological, operational, or commercial changes make an update necessary.

Updates will not apply retroactively to eliminate acquired rights or arbitrarily modify conditions previously accepted by the client.

The current version of these Terms and Conditions will be available at:

portaldigitalexpress.com/en/terms-and-conditions

If any provision is determined to be invalid, unenforceable, or contrary to a mandatory legal requirement, that provision will be limited or adjusted only to the extent necessary without affecting the validity of the remaining Terms and Conditions.

Nothing in these Terms and Conditions will be interpreted as a waiver of any non-waivable rights recognized by applicable law.

These English Terms and Conditions apply to purchases made through the English-language Portal Digital Express™ offer. When the English and Spanish versions contain market-specific differences involving price, currency, payment options, or renewal terms, the version presented to and accepted by the client at the time of purchase will govern that transaction.

🌐 Portal Digital Express™

A solution developed by MS Marketing Consultants

Based in México | Serving clients internationally