Portal Digital Express™ Privacy Policy

Last updated: September 4, 2026

1. Data Controller

MS Marketing Consultants, which operates Portal Digital Express™, is responsible for processing personal information collected through this website, forms, service enrollment, payments, communications, and other channels associated with providing the service.

The data controller’s contact information is:

Business name: MS Marketing Consultants

Service: Portal Digital Express™

Email: [email protected]

Phone: +52 55 3213 4010

Company website: msmarketingconsultants.com

Service website: portaldigitalexpress.com

MS Marketing Consultants processes personal information in accordance with applicable Mexican law and for the purposes described in this Privacy Policy.

2. Personal Information We May Collect

To provide Portal Digital Express™, MS Marketing Consultants may collect personal information related to identification, contact, billing, and business operations, depending on the nature of each client relationship.

This information may include:

First and last name.

Business or company name.

Email address.

Phone number and/or WhatsApp number.

Billing or tax information when necessary to issue receipts, invoices, or other applicable documentation.

Information related to payments and service enrollment.

Information, links, documents, and materials required to develop and operate the Portal.

Communications related to requests, support, revisions, renewals, or questions.

MS Marketing Consultants does not intentionally request sensitive personal information as part of the ordinary delivery of Portal Digital Express™.

Payment card information used for electronic transactions is processed directly by authorized third-party payment providers and is not stored directly by MS Marketing Consultants. We may access limited transaction information made available by those providers for administrative and support purposes.

3. How We Use Personal Information

The personal information we collect is used for the following primary purposes, which are necessary to provide Portal Digital Express™:

Identify and communicate with the client.

Process service enrollment and related payments.

Receive and organize the information required to develop the Portal.

Design, configure, review, publish, and maintain Portal Digital Express™.

Respond to requests, questions, support needs, and service-related revisions.

Manage renewals, technical continuity, and maintenance.

Issue payment receipts and applicable billing or tax documentation.

Communicate regarding the development, approval, publication, and operation of the Portal.

Comply with applicable legal, contractual, administrative, security, and recordkeeping obligations.

When permitted by applicable law—or with consent when required—MS Marketing Consultants may also use contact information to communicate about related services, updates, improvements, or complementary solutions that may be relevant to the client.

Clients may request that their information not be used for these secondary purposes or opt out of promotional communications at any time through the contact information provided in this Privacy Policy.

4. Information Published on the Client’s Portal

To develop Portal Digital Express™, the client may provide business information intended to be displayed publicly on their Portal.

This information may include the business name, logo, photographs, business description, products or services, business hours, location or service area, phone numbers, WhatsApp number, email address, social media links, Google Business Profile, maps, menus, catalogs, appointment-booking or ordering links, and other resources related to the client’s business operations.

The client is responsible for determining which information will be made public and confirms that they have the necessary rights, permissions, and authorizations to use and publish all materials provided.

MS Marketing Consultants will use this information exclusively to develop, publish, operate, and maintain Portal Digital Express™ in accordance with the client’s instructions and the authorized scope of work.

Information published on the client’s Portal will be publicly accessible through the Internet, as required by the nature and purpose of the service.

5. Technology Providers and Necessary Data Transfers

To operate Portal Digital Express™, MS Marketing Consultants may use third-party technology providers to host infrastructure, process payments, automate communications, send emails, manage forms, maintain backups, and support other functions related to the service.

These providers may process certain personal information only to the extent necessary to provide the services used by MS Marketing Consultants and in accordance with their own terms, privacy policies, security practices, and applicable legal obligations.

These providers may include payment-processing platforms, hosting services, automation tools, email providers, customer relationship management systems, and other technology solutions used to operate Portal Digital Express™.

When transferring personal information is necessary to fulfill the client relationship, process a request, complete a payment, provide the service, or comply with a legal obligation, MS Marketing Consultants may carry out that transfer in accordance with applicable law.

MS Marketing Consultants does not sell personal information or share it with third parties for commercial purposes unrelated to providing the service without an applicable legal basis or authorization.

6. Data Retention

MS Marketing Consultants will retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and while an active commercial or operational relationship exists with the client.

After that relationship ends, certain information may be retained for an additional period when necessary to comply with legal, tax, contractual, administrative, security, or dispute-resolution obligations.

When personal information is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, it may be deleted, restricted, or anonymized in accordance with available procedures and technical capabilities.

Public information contained in a client’s Portal may cease to be displayed when the service is suspended, canceled, or terminated in accordance with the applicable Terms and Conditions.

7. Privacy Rights, Withdrawal of Consent, and Restrictions on Use

Individuals may exercise their rights of Access, Rectification, Cancellation, and Opposition regarding personal information processed by MS Marketing Consultants. These are commonly known in Mexico as ARCO rights.

Individuals may also request the withdrawal of consent when consent is the applicable legal basis for processing and may request restrictions on the use or disclosure of their personal information for specific purposes.

To exercise these rights, submit a request to:

Email: [email protected]

The request must include the information reasonably necessary to identify the requester, locate the personal information involved, and clearly understand the right or action being requested.

MS Marketing Consultants may request additional information only when reasonably necessary to verify the requester’s identity or properly process the request.

Requests will be addressed within the timeframes and according to the procedures established by applicable Mexican data-protection law.

If another applicable privacy law provides additional rights, requests may be submitted through the same email address and will be handled as required by that law.

8. Information Security

MS Marketing Consultants applies reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, misuse, unauthorized access, alteration, disclosure, or destruction.

Information related to electronic payments is processed through specialized third-party providers and secure connections. MS Marketing Consultants does not directly store the complete payment-card information used to complete transactions.

Internal access to personal information is limited, to the extent reasonably possible, to the individuals, systems, and service providers that require the information to deliver, administer, or support Portal Digital Express™.

Although MS Marketing Consultants seeks to maintain appropriate security practices, no technology system can guarantee absolute security. If an incident is identified that could materially affect an individual’s rights or interests, MS Marketing Consultants will respond in accordance with applicable legal requirements.

9. Cookies and Similar Technologies

Portal Digital Express™ and the technology services used in its operation may use cookies, identifiers, tags, pixels, or similar technologies for technical, security, functionality, measurement, and user-experience purposes.

These technologies may be used to remember certain preferences, maintain sessions, analyze website performance, measure interactions, identify errors, and protect the digital infrastructure.

Certain cookies or similar technologies may be placed or managed by third-party services integrated into Portal Digital Express™, including analytics tools, payment platforms, maps, forms, automation systems, and other technology providers.

Users can limit or disable certain cookies through their browser settings. However, some website features or connected services may not operate correctly when essential technologies are blocked.

MS Marketing Consultants does not use these technologies for the purpose of selling personal information to third parties.

10. Updates to This Privacy Policy and Contact Information

MS Marketing Consultants may update or modify this Privacy Policy when legal, regulatory, operational, technological, or commercial changes make an update necessary.

The current version will be available at:

portaldigitalexpress.com/en/privacy-policy

When changes materially affect how personal information is processed, MS Marketing Consultants may communicate those changes through available contact channels or through the website.

For questions, requests, or concerns related to the processing of personal information, contact:

Email: [email protected]

Phone: +52 55 3213 4010

Personal information will be processed in accordance with applicable Mexican law and the principles of lawfulness, purpose limitation, fairness, consent, data quality, proportionality, transparency, and accountability.

🌐 Portal Digital Express™

A solution developed by MS Marketing Consultants

Based in México | Serving clients internationally